Bipin Thundil Sasidharan
ABOUT
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A comprehensive, customer-focused service and application support offering for clinical, research, and molecular laboratories. With over 20 years of combined experience across hospital healthcare technology and advanced life science instrumentation, this service capability is designed to ensure maximum instrument uptime, reliable data quality, optimized workflows, and long-term value for laboratories and hospitals.
Services
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Laboratory Automation & Liquid Handling (Hamilton Platforms)
Maintenance, Automation & Application Support
• Scheduled preventive maintenance in accordance with Hamilton manufacturer guidelines
• Mechanical, electronic, and liquid handling system inspection
• Calibration and verification of pipetting accuracy and precision
• Replacement of wear-and-tear components
• Troubleshooting of hardware, software, and communication errors
• Emergency breakdown and corrective maintenance support
• Post-service performance verification and detailed service documentation
Automation & Protocol Development
• Customized automated protocol development aligned to laboratory workflows
• Conversion of manual laboratory methods into automated Hamilton processes
• Script development and workflow design using Hamilton software platforms
• Method validation and application testing
Method Optimization & Fine-Tuning
• Optimization of existing methods for improved accuracy and throughput
• Reduction of variability, carryover, and pipetting errors
• Optimization of deck layouts, consumables, and process sequencing
• Performance benchmarking before and after optimization
Genetic Analyzer Service Support (Thermo Fisher Scientific)
• Preventive maintenance as per Thermo Fisher Scientific recommendations
• Optical system inspection, alignment, and verification
• Capillary, polymer, and detection system maintenance
• Troubleshooting of hardware, software, and data quality issues
• Corrective maintenance and emergency service support
• Post-service performance testing and service documentation
Next Generation Sequencing (NGS) Platform Support (Thermofisher Scientific)
• Scheduled preventive maintenance and system health checks(S5/Genexus)
• Servicing of fluidics control modules
• Calibration and performance verification for sequencing accuracy
• Troubleshooting of run failures, quality metrics, and system error codes
• Corrective maintenance and breakdown support
• Service documentation and operational recommendations
Flow Cytometry Service Support (Attune NxT)
• Preventive maintenance and comprehensive system health checks
• Fluidics, optics, laser, and detector performance verification
• Calibration and alignment for accurate fluorescence detection
• Troubleshooting of acquisition, software, and data quality issues
• Corrective maintenance and emergency service support
• Post-service performance testing and reporting
Contact
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bipin@bigllcoman.com
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office address
Business International Group LLC
Building Number 1169 | Way No 6818
4th Floor | Office Number 42
Bawsher - P.O Box 432, PC 100
Muscat, Sultanate of Oman
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